Return & Refund Policy:

Thank you for choosing mjfashion (https://mjfkurtis.in/) for your shopping needs. We appreciate your business and strive to provide you with a pleasant shopping experience. Please read our Return & Refund Policy outlined below:

 

Refund & Return Policy:

1. Returns and Refunds:
We want to ensure that you are fully satisfied with your purchase. However, we do not accept returns or process refunds for any orders placed on our website. Once an order is confirmed, it cannot be cancelled or modified. Our team puts in every effort to fulfill your order promptly, and as such, refunds are not applicable under any circumstances.

2. Non-Deliverable or Returned Orders:
In the event that a courier fails to deliver the order due to reasons such as courier company issues or customer-related problems (e.g., wrong address, incorrect phone number, service issues, out-of-service area), mjfashion cannot be held responsible or liable for refunding the order amount.

 

Exchange Policy:

1. Eligibility for Exchange:
We understand that sometimes unforeseen issues may arise. In the case of receiving wrong, defective, or damaged products, your order is eligible for exchange and replacement. To be eligible for an exchange, the item must be unused and in its original condition, with the original packaging.

2. Recording and Video Proof:
To initiate an exchange, you must create a support ticket or send an email to support@mjfkurtis.in. Please attach a clear and unedited video recording of the package's opening. The video should cover the entire process from start to finish, without any interruptions. It must clearly show all sides of the parcel, including the billing details.

3. Video Verification:
To ensure a fair exchange process, the provided video must be unaltered, clear, and properly recorded. If we find any discrepancies, unclear details, or evidence of tampering with the video, we reserve the right to cancel the request for product replacement.

 

Contact Information:

If you have any questions or concerns regarding our refund and return policy, please do not hesitate to reach out to us at support@mjfkurtis.in. We are here to assist you and provide necessary support.

Note: Our policies are subject to change without prior notice. It is advised to review this page regularly for any updates or modifications.